This notice explains how Krakul processes the personal data of users (“you”) when you book an introductory call via Calendly and when you submit your email address for newsletter purposes.

The controller of personal data is Krakul OÜ (hereinafter “Krakul”, “we” or “us”).

Processed personal data

We collect specific personal data about users who request a call or a meeting or who submit their email address for the newsletter via our website. We collect users entered data, such as name, telephone number, company name, country, e-mail address etc.

Purposes of personal data processing

We will use the personal information users provide to enable us to contact the user and provide an overview of our services, and respond to your requests. We may also ask for feedback regarding our services and send you updates and news regarding our service.

Legal basis

The processing is necessary to take steps at the request of the data subject prior to entering into a contract.

The legal basis to send you notices about updates and new features of the product is legitimate interest.

When you sign up for our newsletter, the legal basis for the processing of personal data is consent.

Storage of personal data

We have taken necessary technical and organisational security measures to protect your personal data against accidental or unlawful destruction, loss or alteration and against the unauthorised disclosure, abuse or other processing in violation of applicable law. The information you provide is stored on our own or one of our business partners’ secure servers within the EU.

Retention

Typically, we store personal data collected in connection with booking an introductory call for 1 year following the date of your request. We erase such personal data after the expiry of the above-described storage period or earlier if you request us to erase your personal data. In the event of a dispute, the personal data will be retained until a settlement is reached or until the statutory limitation period for the relevant claim expires.

With respect to newsletter subscriptions, we store your contact details in our newsletter recipients list for as long as we continue to distribute the newsletter or until you inform us that you no longer wish to receive it (e.g., by unsubscribing or submitting a request for erasure). Upon withdrawal of consent or cessation of newsletter distribution, your personal data will be promptly erased, unless we must retain certain information for the establishment, exercise, or defence of legal claims.

Disclosure to recipients

Any data you provide will not be publicly displayed or shared with other users. Certain employees have access to personal data to the extent necessary for the performance of their work duties.

Rights in relation to personal data

Right to be informed and access. You may get information regarding your personal data processed by us.

Right to data portability. You have the right to receive your personal data from us in a structured, commonly used and machine-readable format and to independently transmit that data to a third party.

Right to erasure. You have the right to have personal data we process about you erased from our systems if the personal data is no longer necessary for the related purposes.

Right to rectification. You have the right to correct any personal data that we process during the recruitment process.

Right to withdraw consent. When you have given us consent to send you our newsletter, you may withdraw said consent at any time.

Right to object to and restrict. You have the right to stop your data being used for direct marketing and recruitment.

To exercise any of the abovementioned rights, the user should contact our customer support. We will respond to your requests within 30 days.

Electronic communication

We may send you emails to notify you about updates and new features. When you sign up for our newsletter, we will send you news and promotional material.

You may opt out of our emails or newsletter by sending us an email with “Unsubscribe”.

Dispute resolution

If you have questions, please feel free to contact us at info@krakul.com. Disputes relating to the processing of personal data are settled through our customer support. The supervisory authority is the Estonian Data Protection Inspectorate (info@aki.ee).